Month: November 2005












  • Google as Dominant Force




    Who’s Afraid of Google? Everyone.
    By Kevin Kelleher

    It seems no one is safe: Google is doing Wi-Fi; Google is searching inside books; Google has a plan for ecommerce.

    Of course, Google has always wanted to be more than a search engine. Even in the early days, its ultimate goal was extravagant: to organize the world’s information. High-minded as that sounds, Google’s ever-expanding agenda has put it on a collision course with nearly every company in the information technology industry: Amazon.com, Comcast, eBay, Yahoo!, even Microsoft.

    In less than a decade, Google has gone from guerrilla startup to 800-pound gorilla. In some ways, the company is a gentle giant. Whereas Microsoft infamously smothered new and open standards, Google is famous for supporting them. And the firm is softening its image, launching a philanthropic arm, Google.org, with nearly $1 billion earmarked for social causes. But that doesn’t reduce the fear factor, and Google knows it. Omid Kordestani, the company’s global sales guru, said at a recent conference, “We’re trying to find ways so we are not viewed as a gorilla.” Given its outsize ambitions, that’s one search Google might not be able to handle.

    Is the sky falling? That’s how it looks to panicked tech companies across the Valley as they contend with Google’s ever-expanding power and ambition.

    VIDEO
    Today, Google Video is a motley mix: clips of monkeys performing karate and robot dogs attacking iguanas. Tomorrow? No one knows, but everyone is worried.
    Who’s threatened: Comcast and other cable providers, Yahoo!, TV networks that still shun the Net
    Signs of panic: Comcast wants to be the Google of television. Yahoo! bristles at any mention of Google Video. Networks were stunned to find Google compiling a database of their programs.
    Reality check: Google Video is up and running. The question is, How much content can it attract – or pay for – to fill the database. Watch for a strategic acquisition, even something big. TiVo?

    CLASSIFIEDS
    When secrecy-obsessed Google let news of “Google Base” slip, it looked like an aggressive entrée into online classifieds. The test service can search ads like used-car and personals listings, which would mesh with Google Local and might even kick-start Orkut, Google’s social network.
    Who’s threatened: craigslist, eBay, Monster, Tribe.net
    Signs of panic: Within hours of the Base bombshell, eBay’s market value dropped by almost $2 billion. And even before that, the classified sites were nervous. CareerBuilder and others fretted about letting Google host their feeds.
    Reality check: This may be an extension of Froogle rather than a stand-alone product. But it could expand to everything from travel to eBay-like offerings.


    TELECOM
    Free Wi-Fi in San Francisco, instant-messaging software, a widely anticipated VoIP foray – Google’s telecom initiatives seem designed to make life radically easier for users.
    Who’s threatened: Comcast, SBC, Verizon, Vonage, what’s left of AOL
    Signs of panic: Surprisingly few so far, partially because Google says it has no plans to offer Wi-Fi beyond San Francisco. Still, Comcast coined the word Comcastic – is that its answer to Googlicious?
    Reality check: Something’s clearly afoot, and it could be big. With great power comes great regulation – so Google recently opened a DC lobbying shop to combat “centralized control by network operators.”

    OPERATING SYSTEMS
    If anyone can fulfill the dream of turning the Internet into the operating system, it’s Google. If the company chooses to develop an OS, the move will cement Google’s other initiatives into a powerful whole.
    Who’s threatened: Apple, Microsoft
    Signs of panic: When one of Microsoft’s key operating system engineers defected to Google last year, Microsoft CEO Steve Ballmer threw a chair across an office and vowed to kill Google.
    Reality check: The migration of applications from PCs to the Net is already happening – and it’s key to Google’s future. But the likelihood of a Google OS depends on what Microsoft accomplishes with its new OS, Vista.

    PRINT
    What if a search engine trolled not just every page on the Web, but every page in every book? Amazon.com tried it first, then Google said it would “make the full text of all the world’s books searchable by anyone.”
    Who’s threatened: Amazon, Microsoft, book publishers
    Signs of panic: Against the interests of a legion of obscure writers, the Authors Guild sued Google. The Association of American Publishers, with more to fear, did the same. Microsoft and Yahoo! have joined a group that’s creating its own book search service.
    Reality check: Making every book searchable sends a clear signal that Google has the brawn to organize the world’s information. But a vicious backlash could drown out that message.

    PRODUCTIVITY PROGRAMS
    Google joined with Sun Microsystems in October to jointly promote and distribute apps like the Google Toolbar and Sun’s free OpenOffice software. Wider distribution of the toolbar, Google’s most potent Trojan horse, gives the search engine access to a world of desktops.
    Who’s threatened: Apple, Corel, Microsoft
    Signs of panic: Microsoft launched its own toolbar and protested the decision of the Massachusetts Information Technology Department to dump Office for open source alternatives.
    Reality check: It may be a fiendishly clever way to attack one of Microsoft’s highest-margin products, but this tactic can’t be a top priority. Google Toolbar will thrive without Sun.

    ECOMMERCE
    Froogle threatens no one yet. But what if, as the development of Google Wallet suggests, Google handled your every online transaction? The potential revenue from Google’s cut of each purchase would make AdSense look like AdCents.
    Who’s threatened: Amazon, Buy.com, eBay
    Signs of panic: After reports speculated that Google might take on PayPal, eBay said it would pay up to $4.1 billion for VoIP rebel Skype. Wall Street’s read: With PayPal under fire, eBay needed a new growth area.
    Reality check: Rather than take on PayPal directly, the company may start with something less ambitious, like handling payments for premium video content. But after that? Watch out



     







    Children and Behavior




    Chip Wass

    November 27, 2005
    The Nation
    Kids Gone Wild
    By JUDITH WARNER

    CHILDREN should be seen and not heard” may be due for a comeback. After decades of indulgence, American society seems to have reached some kind of tipping point, as far as tolerance for wild and woolly kid behavior is concerned.

    Last month, an Associated Press-Ipsos poll found that nearly 70 percent of Americans said they believed that people are ruder now than they were 20 or 30 years ago, and that children are among the worst offenders. (As annoyances, they tied with obnoxious cellphone users.)

    The conservative child psychologist John Rosemond recently denounced in his syndicated column the increasing presence of “disruptive urchins” who “obviously have yet to have been taught the basic rudiments of public behavior,” as he related the wretched experience of dining in a four-star restaurant in the company of one child roller skating around his table and another watching a movie on a portable DVD player.

    In 2002, only 9 percent of adults were able to say that the children they saw in public were “respectful toward adults,” according to surveys done then by Public Agenda, a nonpartisan and nonprofit public opinion research group. In 2004, more than one in three teachers told Public Agenda pollsters they had seriously considered leaving their profession or knew a colleague who had left because of “intolerable” student behavior.

    Even Madonna – her “Papa Don’t Preach” years long past – has joined the throng, proclaiming herself a proud “disciplinarian” in a recent issue of the British magazine Harpers & Queen and bragging that, as a mom, she takes a tough line on homework, tidiness and chores: “If you leave your clothes on the floor, they’re gone when you come home.”

    Jo Frost, ABC’s superstar “Supernanny,” would be proud.

    Whether children are actually any worse behaved now than they ever have been before is, of course, debatable. Children have always been considered, basically, savages. The question, from the late 17th century onwards, has been whether they come by it naturally or are shaped by the brutality of society.

    But what seems to have changed recently, according to childrearing experts, is parental behavior – particularly among the most status-conscious and ambitious – along with the kinds of behavior parents expect from their kids. The pressure to do well is up. The demand to do good is down, way down, particularly if it’s the kind of do-gooding that doesn’t show up on a college application.

    Once upon a time, parenting was largely about training children to take their proper place in their community, which, in large measure, meant learning to play by the rules and cooperate, said Alvin Rosenfeld, a child psychiatrist and co-author, with Nicole Wise, of “The OverScheduled Child: Avoiding the Hyperparenting Trap.”

    “There was a time when there was a certain code of conduct by which you viewed the character of a person,” he said, “and you needed that code of conduct to have your place in the community.”

    Rude behavior, particularly toward adults, was something for which children had to be chastised, even punished. That has also now changed, said Dan Kindlon, a Harvard University child psychologist and author of “Too Much of a Good Thing: Raising Children of Character in an Indulgent Age.”

    Most parents, Dr. Kindlon said, would like their children to be polite, considerate and well behaved. But they’re too tired, worn down by work and personally needy to take up the task of teaching them proper behavior at home.

    “We use kids like Prozac,” he said. “People don’t necessarily feel great about their spouse or their job but the kids are the bright spot in their day. They don’t want to muck up that one moment by getting yelled at. They don’t want to hurt. They don’t want to feel bad. They want to get satisfaction from their kids. They’re so precious to us – maybe more than to any generation previously. What gets thrown out the window is limits. It’s a lot easier to pick their towel up off the floor than to get them away from the PlayStation to do it.”

    Parenting today is also largely about training children to compete – in school and on the soccer field – and the kinds of attributes they need to be competitive are precisely those that help break down society’s civility.

    Parents who want their children to succeed more than anything, Dr. Kindlon said, teach them to value and prioritize achievement above all else – including other people.

    “We’re insane about achievement,” he said. “Schoolwork is up 50 percent since 1981, and we’re so obsessed with our kids getting into the right school, getting the right grades, we let a lot of things slide. Kids don’t do chores at home anymore because there isn’t time.”

    And other adults, even those who should have authority, are afraid to get involved. “Nobody feels entitled to discipline other people’s kids anymore,” Dr. Kindlon said. “They don’t feel they have the right if they see a kid doing something wrong to step in.”

    Educators feel helpless, too: Nearly 8 in 10 teachers, according to the 2004 Public Agenda report, said their students were quick to remind them that they had rights or that their parents could sue if they were too harshly disciplined. More than half said they ended up being soft on discipline “because they can’t count on parents or schools to support them.”

    And that, Dr. Rosenfeld said, strikes at the heart of the problem. “Parents are out of control,” he said. “We always want to blame the kids, but if there’s something wrong with their incivility, it’s the way their parents model for them.”

    There’s also the chance, said Wendy Mogel, a clinical psychologist whose 2001 book, “The Blessing of a Skinned Knee,” has earned her a cult following, that when children are rude, obnoxious and outrageously behaved, they’re trying to tell parents something – something they’ve got to shout in order for them to hear.

    “These kids are so extremely stressed from the academic load they’re carrying and how cloistered they are and how they have to live under the watchful eye of their parents,” Dr. Mogel said. “They have no kid space.”

    Paradoxically, she said, parental over-involvement in their children’s lives today often hides a very basic kind of indifference to their children’s real need, simply to be kids. “There are all these blurry boundaries,” she said. “They need to do fifth-grade-level math in third grade and have every pleasure and indulgence of adulthood in childhood and they act like kids and we get mad.”

    If stress and strain, self-centeredness and competition are the pathogens underlying the rash of rudeness perceived to be endemic among children in America today, then the cure, some experts said, has to be systemic and not topical. Stop blaming the children, they said. Stop focusing on the surface level of behavior and start curing instead the social, educational and parental ills that feed it.

    This may mean less “quality” time with children and more time getting them to do things they don’t want to do, like sitting for meals, making polite conversation and – Madonna was right – picking their clothes up off the floor.

    Judith Warner is the author, most recently, of “Perfect Madness: Motherhood in the Age of Anxiety.” She is also the host of “The Judith Warner Show” on XM satellite radio.

    Copyright 2005 The New York Times Company Home Privacy Policy Search Corrections XML Help Contact Us Work for Us Site Map Back to Top


  • Britain’s Queen Elizabeth II led the nation at the annual Remembrance Sunday tribute to the country’s war dead in central London.(AFP/Odd Andersen)



    Ghurkas take part in the Remembrance Sunday Service at the Cenotaph in Whitehall, London, November 13, 2005. Britain’s Queen Elizabeth joined Prime Minister Tony Blair and thousands of war veterans from Britain and the



    Britain’s Prime Minister Tony Blair stands during the Remembrance Sunday Service at the Cenotaph in Whitehall, London November 13, 2005. Britain’s Queen Elizabeth joined Blair and thousands of war veterans from Britain and the Commonwealth on Sunday at the Cenotaph in London to remember the country’s war dead. REUTERS/Stephen Hird



    Britain’s Prime Minister Tony Blair stands during the Remembrance Sunday Service at the Cenotaph in Whitehall, London November 13, 2005. Britain’s Queen Elizabeth joined Blair and thousands of war veterans from Britain and the Commonwealth on Sunday at the Cenotaph in London to remember the country’s war dead. REUTERS/Stephen Hird



    Former servicemen and women gather before the Remembrance Sunday Service at the Cenotaph in Whitehall, London, November 13, 2005. Britain’s Queen Elizabeth joined Prime Minister Tony Blair and thousands of war veterans from Britain and the Commonwealth on Sunday at the Cenotaph in London to remember the country’s war dead. REUTERS/Paul Hackett



    Britain’s Royal family and politicians stand during the two minutes silence at the Remembrance Sunday Service at the Cenotaph in Whitehall, London November 13, 2005. Britain’s Queen Elizabeth joined Prime Minister Tony Blair and thousands of war veterans from Britain and the Commonwealth on Sunday at the Cenotaph in London to remember the country’s war dead. REUTERS/Stephen Hird



    Britain’s Prince William (R), and Camilla, Duchess of Cornwall (L) talk before the Remembrance Sunday Service at the Cenotaph in Whitehall, London November 13, 2005. Britain’s Queen Elizabeth joined Prime Minister Tony Blair and thousands of war veterans from Britain and the Commonwealth on Sunday at the Cenotaph in London to remember the country’s war dead. REUTERS/Stephen Hird



    Britain’s Queen Elizabeth stands during the Remembrance Sunday Service at the Cenotaph in Whitehall, London November 13, 2005. Britain’s Queen Elizabeth joined Prime Minister Tony Blair and thousands of war veterans from Britain and the Commonwealth on Sunday at the Cenotaph in London to remember the country’s war dead. REUTERS/Stephen Hird



    British war veterans and a Staffordshire bull terrier (R) named ‘Colour Sergeant Watchman Four’, the mascot of the Staffordshire Regiment, await Britain’s Queen Elizabeth as she visits the Field of Remembrance at Westminster Abbey in London, November 10, 2005. The Queen and the Duke of Edinburgh on Thursday attended the annual event ahead of Remembrance Sunday, when those who died fighting for Britain and its allies in conflict are remembered. REUTERS/Toby Melville



    Queen Elizabeth II, seen here on November 10, attended the Festival of Remembrance in London to pay tribute to those who made the ultimate sacrifice for their country in wartime.(AFP/File/Carl de Souza)






  • Sarah Ferguson, Dutchess of York




    Sarah Ferguson (L), Duchess of York, poses with McDonald’s character ‘Ronald McDonald’ during a media event for the 2005 World Children’s Day at the Ronald McDonald house in Los Angeles November 15, 2005. World



    Sarah Ferguson, Duchess of York, speaks at the news event for the 2005 World Children’s Day at the Ronald McDonald house in Los Angeles November 15, 2005. Ferguson put a small toy pink elephant given to her by a child in Poland on the podium as she spoke. World Children’s Day will be celebrated on November 20, 2005, a global program to raise funds for Ronald McDonald House Charities which provides services for children’s causes. REUTERS/Fred Prouser Email Photo Print Photo






  • Outdoors Super Store Cabela’s




    Customers check out more than 260 reels on display at the 185,000-square-foot Cabela’s in Rogers, Minn.
    (Jayme Halbritter / For The Times



    Outfitters fight the online trend by luring customers not only with mega aquariums, bike trails and shooting ranges, but with mountains of stuff. California is now in their sights.
    (Jayme Halbritter / For The Times)



    Marketing manager John Castillo holds a toilet seat embedded with bullets. (He also sells a fishing lure model.)
    (Jayme Halbritter / For The Times)



    Chris Klinkhammer, left, and father Jon Proell check out the display of African animals at Cabela’s in Rogers, west of Minneapolis. The company operates 14 stores, with eight more planned.
    (Jayme Halbritter / For The Times)



    Items such as these giant fish pillows show that Cabela’s isn’t just a men’s hook-and-bullet store. Other products include Barbie and SpongeBob fishing kits, paintball and old-fashioned games like tiddlywinks, jacks and hopscotch.
    (Jayme Halbritter / For The Times)



    Camouflage hats are among the countless camo items at the Cabela’s in Rogers, Minn., which opened about a month ago. This display area measures about 10,000 square feet and is devoted solely to camouflage attire.
    (Jayme Halbritter / For The Times)



    Customers check out some of the hundreds of guns. The finest offerings of Cabela’s supply are showcased in the Library, a room that smells of sweet gun oil and wood polish and where ammo is boxed and stacked in rows 6-feet high.
    (Jayme Halbritter / For The Times)



    A customer takes a break on one of Cabela’s rustic-style benches in front of a wildlife display. Rustic furniture is also sold at the store.
    (Jayme Halbritter / For The Times)



    A customer weighs her options at the store’s Reel Bar.
    (Jayme Halbritter / For The Times)


    Big-box safari
    A new breed of gigantic entertainment trading posts is spreading across the country, and in these temples of gear, the modern outdoors enthusiast may never get outdoors.
    By John Balzar
    Times Staff Writer

    November 29, 2005

    “LET’S start up here.”

    John Castillo bounds into a doorway, up a flight of stairs, through backroom offices, to an archway over the entrance.

    “This,” he says with an appreciative sweep of his eyes, “is my favorite view.”

    A mountain three stories tall and covered with wildlife rises in the distance. Trees flame in autumn reds and yellows. Trout swim in a pond at the foot of a cascading stream. Beyond the mountain, in filtered sunlight, a yellow float plane arcs through the sky.

    Directly in front of Castillo, 15 geese appear to be headed for a landing. To the right, a bull moose is frozen in a grazing posture, its mouth biting down on grass. Below and beyond, 390 game animals, elephant to hammerhead, seem to gaze back at the humans who gaze at them. In the distance, not one but two shooting galleries add a carnival feel to the scene — plus an archery range for those who want to tune up for deer season.

    Oh yes, there’s a store down there too. That’s the point after all, and it cannot be missed.

    More than three football fields of retail acreage — 185,000 square feet — sprawl across a prairie-sized main floor with a smaller balcony yonder, and a circus-sized tent outside for sale items. On the right, guns sprout forest-like from hundreds of feet of casements. To the left, more water — aquariums totaling 55,000 gallons with an array of live game fish, most notably a surfboard-sized musky with a glower on its face — and enough lures, flies, artificial worms and bait to get a rise out of everything that swims in Minnesota’s 10,000 lakes.

    This is Cabela’s.

    And this is Cabela’s multimillion-dollar vision of the future of the outdoors.

    Looming alongside Interstate 94 west of Minneapolis in the fashion of a stone-and-log national park lodge, only on a scale of acres rather than square feet, this store, barely a month old, is the latest in a new breed of gigantic entertainment trading posts to sprout up in the U.S. — a trend that flies in the face of the popular belief that ours is becoming a virtual world of commerce via the Web.

    A 44-year-old catalog company for hunters, fishermen and campers, Cabela’s — and its arch rival, Bass Pro Shops — are filling in the map of the United States with Boone and Crockett-size “destination” retail emporiums. Shop, play, hang out, gawk, go shootin’ if you wish, have lunch and maybe learn a thing or two — and never get your boots muddy.

    The great outdoors, we might say, is coming to an indoors location near you.

    *

    New possibilities

    THE mountain men called them their “possibles” — the essential possessions that make outdoor pursuits possible.

    If we recall that interval of history, we remember that the early 19th century mountain men and the Native Americans who befriended them ventured out of the woods periodically to gather at a rendezvous for the purpose of trading: their outdoor labors — furs, pelts, food — for outdoor gear. It was a rollicking time, and few wanted to miss it.

    Today, the circle of time has closed back on the past. Once again the trade in possibles has become a spectacle to draw people from afar. The rendezvous has returned, 21st century style.

    “On any given day, half our customers come from farther than 100 miles away … some from around the country and some from around the world,” Castillo explains. “The average visit lasts about four hours.”

    Of course, what’s possible these days in terms of possibles is something else again. And there’s nothing like a visit to Cabela’s to remind one of the industriousness, the breathtaking inventiveness, the sheer wackiness of our culture.

    We could pause here, for instance, and reflect about the imperative of a toilet seat embedded with fishing lures or bullets. We might wonder what practical application we’d find for a camouflage steering-wheel cover for the pickup truck. We could ponder the nature of progress when today’s possibles include underwater video cameras and portable display screens so we can watch as fish bite our bait.

    But that would be getting ahead of the story.

    *

    Bait and beyond

    LET’S begin with something simple, say worms. Castillo pauses at the plastic worms. Not the complete selection of plastic worms, mind you: That covers aisles. This is just one display.

    Here, hanging from cases, we have the latest in artificial worm bait — the deluxe biodegradable variety that slowly melts in the water and gives off aromas said to be irresistible to worm-eating fish, not to mention leaving anglers in perpetual need of returning to the store for more melting worms.

    Of this particular bait, 144 color and worm variations are on display, including grubs, crawlers, turtlebacks, maggots, leeches, noodles and just plain earthworms.

    “Gulp.”

    That’s a brand name, if not also a comment.

    To think, Dick Cabela started it all in 1961 on his kitchen table in Chappell, Neb., selling cut-rate flies tied in Japan. First, he advertised 12 flies for $1 and got only one customer. He cut the price to five flies for free with a 25-cent charge for shipping and handling, and the orders started rolling in. According to the hardcover history of the company written by his son, David Cabela, the profit margin on each order was 2.2 cents per fly.

    These days, Cabela’s mail-order catalog — a coffee table and bathroom companion to practically every hunting or fishing lodge you might visit — is 616 pages, and that covers only the hunting season. It would take a fair-sized backpack to carry the fishing and other supplemental catalogs. Plus, the company operates 14 destination stores like this one with eight more in the works. Cabela’s calls itself “The World’s Foremost Outfitter.”

    In case the point is the least bit fuzzy, let’s emphasize that “outfitting” in the language of Cabela’s means hunting, fishing, camping — no golf shoes here, or tennis rackets, baseball bats, bicycles or any other gear of that sort.

    “We are proud members, as it is known in our industry, of the hook-and-bullet crowd,” says Castillo. He adds, without condescension, “This is not a place for the sock-and-jock folks.”

    Cabela’s has not ventured out of its predominantly red-state base into California, but spokesman David Draper said, “California is definitely on the map, and we’re looking at it aggressively.”

    Bass Pro Shops is no less a marvel of jumbo-sized ambitions to contain the outdoors indoors, and it is poised to have a leg up in bringing the phenomenon to the California market. Already, the retail giant, which calls itself “The World’s Leading Supplier of Premium Outdoor Gear,” operates 31 destination stores — with two more about to open and 12 in the planning. Among those upcoming for 2007 is a 4 1/2 -acre retail entertainment and “adventure” outpost in Rancho Cucamonga.

    For those who might scratch their heads and wonder about the appeal of these enterprises, Bass Pro Shops’ mother store in Springfield, Mo., an emporium almost seven football fields in size — 330,000 square feet — attracted 4 million visitors last year and was said to be Missouri’s No. 1 tourist destination.

    (And lest you think this phenomena is the exclusive domain of the hook-and-bullet crowd, REI’s flagship stores in Denver and Seattle feature mammoth climbing walls, mountain bike trails and gear testing chambers at their cavernous sites.)

    *



    New terrain

    CASTILLO’S walk through Cabela’s is starting to feel more like a hike, and he hasn’t left the fishing department yet. If much of this gear is at least vaguely familiar, some of it isn’t.

    Castillo stops in what is foreign terrain for many outside the Midwest: ice fishing. By studying the gear, we can get at least an anthropologist’s understanding of the “how” of it, if not the “why.”

    First, ice fishing is not about exercise. There are racks of gasoline powered augers to drill a fishing hole through the ice. Second, it’s only marginally about the outdoors since the well-equipped ice fishermen can choose among rows of portable shelters, which are towed onto the ice, placed over the hole and locked into place by special anchors so as to not blow away in the howling wind.

    If you joke and tell an ice fishermen that his rig looks a lot like an outhouse, he’ll give you the stinkeye and peg you for, what else, a creep from Southern California.

    Castillo is on the move again. Boats? Got ‘em, a whole warehouse-sized room of them. And why not? Summer is only seven months off. Canoes and kayaks, check. Bows, arrows, strings, quivers, points, sights, scent eliminators, but of course. Equipment for the hunting dog, naturally. Targets? Paper as well as life-like sculpture. And more: salt licks, stealth cameras to record what is licking the salt licks, hunting blinds, hunting blinds meant to be placed in trees, snowshoes, walkie-talkies, weather gauges, those clear-plastic toilet seat covers, rustic lodge furnishings, dog portraits, backpacks, tents, boots (high-tops, please), waterfowl decoys, apparel.

    Now here’s something serious: When the day’s hunting or fishing ends, what then? Dinner, of course. “Kill It & Grill It,” as one cookbook here puts it.

    Encompassing an area larger than a tract home, Cabela’s satisfies the modern meat hunter with assorted grinders, sausage stuffers, meat mixers, slicers, dehydrators (think venison jerky), seasonings, cast-iron cookware, sausage casings and more.

    “This has a very high ‘cool-guy’ quotient,” Castillo interrupts. He hoists from the shelf a 10-pound, 2 1/4 -horsepower, gasoline-fired blender. The manufacturer promises “enough torque to perfectly blend a pitcher of drinks (without lumps) in 15 seconds.”

    *

    Endless equipment

    TO think, a couple of hundred years ago Native Americans and trappers roamed the upper Mississippi reaches here and the mountains to the west with no more than they could carry in a canoe or on a pack mule. The wild went on forever. Today our free-roaming wild lands have been reduced to enclaves, but our gear is endless. Perhaps archeologists of the future will describe it as equilibrium of a sort.

    Four hours at Cabela’s seems hardly enough. After all, one must visit the laser shooting galleries. Click-click-click-click-click — five imaginary boars bite the dust in rapid succession. Hey, does that scowling ice fisherman want to see a Southern Californian in action? For $2,000, less 1 cent, this wide-screen shooting gallery can be the beginning of a home entertainment center.

    Then there’s the real thing.

    A sales clerk along the wall of guns apologizes. “These racks were full just a couple of weeks ago,” he says with a shrug. Demand is outstripping supply just now — half the muzzleloaders are gone, but the $25,500 custom Rigby .416-caliber buffalo gun is still available. And maybe a few thousand other rifles and handguns too — the finest in a circular room called the Library that smells of sweet gun oil and wood polish. Ammo is boxed and stacked in rows 6-feet high.

    If the rest of this vast store is airy and spacious, the gun counters are cramped and crowded. Men and no small number of women are sighting down barrels, palming polished walnut, feeling for balance, working steel against steel, ch-chung. Kids are being fitted for their first rifle. Jot a reminder: Make no furtive movements in the presence of Midwesterners during hunting season.

    Moving down the aisle, it appears that other journalists have been drawn to the rendezvous today. A team has arrived from a Minneapolis-St. Paul paper. They are from the fashion staff, but, no, they are not reporting on the latest in camo clothing — there’s 10,000 square feet or so of display area devoted to it. “We’ve done that,” says one.

    This time, the local fashionistas are covering trends in gun belts.

    *

    Fighting controversy

    CABELA’S proves one thing quite plainly — when it comes to outdoor gear, what we need and what we want are not the same thing. But this store, and the others like it spreading across the United States and Canada, have an additional purpose.

    Hunting is a matter of serious controversy in the land, and the number of licensed hunters has been on the decline. Nationwide, the legions of fishermen are not booming either. The very term “outdoor sportsman” will get you an argument in many urban areas.

    Rather than retrench and downsize in the face of unfavorable trends, Cabela’s and Bass Pro Shops have chosen to expand, and in breathtaking fashion, seem to be betting on their power to turn things around, believing that the culture wars cannot be won without abundant supplies.

    Look carefully, and you see that this is not just a men’s hook-and-bullet store. Far from it. There are Barbie and SpongeBob fishing kits to entice kids, and paintball for teens. Old-fashioned games such as tiddlywinks, jacks and hopscotch are packaged as they might have been generations ago, evoking a nostalgic Americana. Rustic furniture of log, leather, fur and camouflage likewise presents a defense against the onrush of modernism. Candles with a “woodland mist” scent, woodland-themed table linens, fresh fudge and sheepskin slippers speak of a style of living very different than “lifestyle.”

    “What a Cabela’s does to the community is bring hunting and fishing to the forefront …. Our obligation is to get people involved in the outdoors,” says Castillo. “Yes, we’re a business, we’re not a nonprofit. But we need to make every effort to get people excited again about the outdoors.”

    For a good many, as we can see, the thrill begins indoors.

    *
    John Balzar can be reached at outdoors@latimes.com.












  • Cheerleaders and Pharmaceutical Sales




    Allison V. Smith for The New York Times

    Penny Otwell, a former cheerleader, is a drug sales representative

    November 28, 2005
    Gimme an Rx! Cheerleaders Pep Up Drug Sales
    By STEPHANIE SAUL

    As an ambitious college student, Cassie Napier had all the right moves – flips, tumbles, an ever-flashing America’s sweetheart smile – to prepare for her job after graduation. She became a drug saleswoman.

    Ms. Napier, 26, was a star cheerleader on the national-champion University of Kentucky squad, which has been a springboard for many careers in pharmaceutical sales. She now plies doctors’ offices selling the antacid Prevacid for TAP Pharmaceutical Products.

    Ms. Napier says the skills she honed performing for thousands of fans helped land her job. “I would think, essentially, that cheerleaders make good sales people,” she said.

    Anyone who has seen the parade of sales representatives through a doctor’s waiting room has probably noticed that they are frequently female and invariably good looking. Less recognized is the fact that a good many are recruited from the cheerleading ranks.

    Known for their athleticism, postage-stamp skirts and persuasive enthusiasm, cheerleaders have many qualities the drug industry looks for in its sales force. Some keep their pompoms active, like Onya, a sculptured former college cheerleader. On Sundays she works the sidelines for the Washington Redskins. But weekdays find her urging gynecologists to prescribe a treatment for vaginal yeast infection.

    Some industry critics view wholesomely sexy drug representatives as a variation on the seductive inducements like dinners, golf outings and speaking fees that pharmaceutical companies have dangled to sway doctors to their brands.

    But now that federal crackdowns and the industry’s self-policing have curtailed those gifts, simple one-on-one human rapport, with all its potentially uncomfortable consequences, has become more important. And in a crowded field of 90,000 drug representatives, where individual clients wield vast prescription-writing influence over patients’ medication, who better than cheerleaders to sway the hearts of the nation’s doctors, still mostly men.

    “There’s a saying that you’ll never meet an ugly drug rep,” said Dr. Thomas Carli of the University of Michigan. He led efforts to limit access to the representatives who once trolled hospital hallways. But Dr. Carli, who notes that even male drug representatives are athletic and handsome, predicts that the drug industry, whose image has suffered from safety problems and aggressive marketing tactics, will soon come to realize that “the days of this sexual marketing are really quite limited.”

    But many cheerleaders, and their proponents, say they bring attributes besides good looks to the job – so much so that their success has led to a recruiting pipeline that fuels the country’s pharmaceutical sales force. T. Lynn Williamson, Ms. Napier’s cheering adviser at Kentucky, says he regularly gets calls from recruiters looking for talent, mainly from pharmaceutical companies. “They watch to see who’s graduating,” he said.

    “They don’t ask what the major is,” Mr. Williamson said. Proven cheerleading skills suffice. “Exaggerated motions, exaggerated smiles, exaggerated enthusiasm – they learn those things, and they can get people to do what they want.”

    Approximately two dozen Kentucky cheerleaders, mostly women but a few men, have become drug reps in recent years.

    While there are no statistics on how many drug representatives are former or current cheerleaders, demand for them led to the formation of an employment firm, Spirited Sales Leaders, in Memphis. It maintains a database of thousands of potential candidates.

    “The cheerleaders now are the top people in universities; these are really capable and high-profile people,” said Gregory C. Webb, who is also a principal in a company that runs cheerleading camps and employs former cheerleaders. He started Spirited Sales Leaders about 18 months ago because so many cheerleaders were going into drug sales. He said he knew several hundred former cheerleaders who had become drug representatives.

    “There’s a lot of sizzle in it,” said Mr. Webb. “I’ve had people who are going right out, maybe they’ve been out of school for a year, and get a car and make up to $50,000, $60,000 with bonuses, if they do well.” Compensation sometimes goes well into six figures.

    The ranks include women like Cristin Duren, a former University of Alabama cheerleader. Ms. Duren, 24, recently took a leave from First Horizon Pharmaceuticals to fulfill her duties as the reigning Miss Florida U.S.A. and prepare for next year’s Miss U.S.A. pageant.

    Onya, the Redskins cheerer (who asked that her last name be withheld, citing team policy), has her picture on the team’s Web site in her official bikinilike uniform and also reclining in an actual bikini. Onya, 27, who declined to identify the company she works for, is but one of several drug representatives who have cheered for the Redskins, according to a spokeswoman for the team, Melanie Treanor. Many doctors say they privately joke about the appearance of saleswomen who come to their offices. Currently making the e-mail rounds is an anonymous parody of an X-rated “diary” of a cheerleader-turned-drug-saleswoman.

    “Saw Dr. Johnson recently,” one entry reads. “After the ‘episode’ which occurred at our last dinner, I have purposely stayed away from him. The restraining order still remains.”

    Federal law bans employment discrimination based on factors like race and gender, but it omits appearance from the list.

    “Generally, discriminating in favor of attractive people is not against the law in the United States,” said James J. McDonald Jr., a lawyer with Fisher & Phillips. But that might be changing, he said, citing a recent ruling by the California Supreme Court, which agreed to hear an employment lawsuit brought by a former L’Oreal manager who ignored a supervisor’s order to fire a cosmetics saleswoman and hire someone more attractive.

    But pharmaceutical companies deny that sex appeal has any bearing on hiring. “Obviously, people hired for the work have to be extroverts, a good conversationalist, a pleasant person to talk to; but that has nothing to do with looks, it’s the personality,” said Lamberto Andreotti, the president of worldwide pharmaceuticals for Bristol-Myers Squibb.

    But Dr. Carli, at the University of Michigan, said that seduction appeared to be a deliberate industry strategy. And with research showing that pharmaceutical sales representatives influence prescribing habits, the industry sales methods are drawing criticism.

    Dr. Dan Foster, a West Virginia surgeon and lawmaker who said he was reacting to the attractive but sometimes ill-informed drug representatives who came to his office, introduced a bill to require them to have science degrees. Dr. Foster’s legislation was not adopted, but it helped inspire a new state regulation to require disclosure of minimum hiring requirements.

    Ms. Napier, the former Kentucky cheerleader, said she was so concerned about the cute-but-dumb stereotype when she got her job that she worked diligently to learn about her product, Prevacid.

    “It’s no secret that the women, and the people in general, hired in this industry are attractive people,” she said. “But there so much more to it.”

    Still, women have an advantage with male doctors, according to Jamie Reidy, a drug representative who was fired by Eli Lilly this year after writing a book lampooning the industry, “Hard Sell: The Evolution of a Viagra Salesman.”

    In an interview, Mr. Reidy remembered a sales call with the “all-time most attractive, coolest woman in the history of drug repdom.” At first, he said, the doctor “gave ten reasons not to use one of our drugs.” But, Mr. Reidy added: “She gave a little hair toss and a tug on his sleeve and said, ‘Come on, doctor, I need the scrips.’ He said, ‘O.K., how do I dose that thing?’ I could never reach out and touch a female physician that way.”

    Stories abound about doctors who mistook a sales pitch as an invitation to more. A doctor in Washington pleaded guilty to assault last year and gave up his license after forcibly kissing a saleswoman on the lips.

    One informal survey, conducted by a urologist in Pittsburgh, Dr. James J. McCague, found that 12 of 13 medical saleswomen said they had been sexually harassed by physicians. Dr. McCague published his findings in the trade magazine Medical Economics under the title “Why Was That Doctor Naked in His Office?”

    Penny Ramsey Otwell, who cheered for the University of Maryland and now sells for Wyeth in the Dallas area, says she has managed to avoid such encounters.

    “We have a few of those doctors in our territory,” said Ms. Otwell, 30, who was a contestant on the CBS television show “Survivor.” “They’ll get called on by representatives who can handle that kind of talk, ones that can tolerate it and don’t think anything about it.”

    But there have been accusations that a pharmaceutical company encouraged using sex to make drug sales. In a federal lawsuit against Novartis, one saleswoman said she had been encouraged to exploit a personal relationship with a doctor to increase sales in her Montgomery, Ala., territory. In court papers responding to the lawsuit, Novartis denied the accusation. The company has also said it is committed to hiring and promoting women.

    For her part, Ms. Napier, the TAP Pharmaceutical saleswoman, says it is partly her local celebrity that gives her a professional edge. On the University of Kentucky cheering squad, Ms. Napier stood out for her long dark hair and tiny physique that landed her atop human pyramids.

    “If I have a customer who is a real big U.K. fan, we’ll have stories to tell each other,” Ms. Napier said. “If they can remember me as the cheerleader – she has Prevacid – it just allows you do to so many things.”

    Copyright 2005 The New York Times Company Home Privacy Policy Search Corrections XML Help Contact Us Work for Us Site Map Back to Top



     







    Sin City 100 Years old




    Sin City Inc.
    Las Vegas is 100 this year.

    John L. Smith’s “Sharks in the Desert” and William L. Fox’s “In the Desert of Desire” look at the high-stakes city of spectacle and how it reflects American culture at large.
    By Marc Cooper

    November 13, 2005

    Sharks in the Desert: The Founding Fathers and Current Kings of Las Vegas
    John L. Smith
    Barricade Books: 400 pp., $24.95

    In the Desert of Desire: Las Vegas and the Culture of Spectacle
    William L. Fox
    University of Nevada Press: 186 pp., $24.95

    Any doubt that Las Vegas has become America’s mainstream cultural capital — the city that best embodies the nation’s corporate ethos — evaporated this year when the town was neatly chopped (as they say at the poker tables) between two behemoth corporations: Kirk Kerkorian’s MGM Mirage acquired the Mandalay Resort Group and Harrah’s Entertainment bought out Caesars Entertainment, thus becoming the largest casino company in the world. The two gambling titans now own almost every major property on the fabled Strip, the main attraction in a city that draws nearly 40 million tourists a year. The notable exceptions, Steve Wynn’s Wynn Las Vegas and Sheldon Adelson’s Venetian, are themselves part of multibillion-dollar publicly traded corporations. Tax receipts from the newly aggregated MGM Mirage and Harrah’s alone now account for almost a third of Nevada’s general fund revenue.

    As the desert metropolis celebrates its centennial this year, it has completed its transition from a Sin City run by gun-toting mobsters to a New Las Vegas run by risk-averse Bluetooth-equipped MBAs. “Consolidation was the way of capitalism, and the gaming industry practiced that philosophy at hyperspeed,” writes John L. Smith in “Sharks in the Desert: The Founding Fathers and Current Kings of Las Vegas.”

    A respected columnist for the Las Vegas Review-Journal and author of several books on his hometown (including an acclaimed biography of Wynn), Smith has compiled an entertaining series of meticulously researched sketches on just about everyone who has ever owned a casino there. What makes his juicy, almost surreal tales of Vegas’ founding fathers (roll over, Tom Jefferson!) so engrossing is that for decades, as Smith reminds us, this neon island in the desert was the only place in America where it was legal to be illegal. Indeed, Benny Binion, the founder of Fremont Street’s legendary Horseshoe casino, must be the only multiple killer in U.S. history memorialized by a bronze statue of himself on a horse. “Men considered not only notorious but deadly in other communities had evolved into colorful characters in Las Vegas,” Smith writes. “Binion admitted killing three men, was suspected of ordering several other murders, and had maintained a decades-long relationship with organized crime, but on Fremont Street, he was a gregarious cowboy gambler who allowed customers to play with as much cash as they could carry into the Horseshoe.”

    Countless other reprobates laundered themselves in the desert sun, most famously Bugsy Siegel. There was also Moe Dalitz, who came to Las Vegas from the Cleveland mob, partnered with the Teamsters Central States Pension Fund, created the lavish Desert Inn, backed a couple of other such “carpet joints” on the Strip and then went on to build the city’s first full-service hospital and become a venerated philanthropist and B’nai B’rith man of the year.

    The most richly detailed portraits in “Sharks in the Desert” are of the city’s two contemporary mega-players, Kerkorian and Wynn — the men most responsible for the accelerated modernization and corporatization of America’s gambling mecca. Kerkorian, a reclusive but driven tennis-playing octogenarian, has on three occasions in Vegas history built the largest hotel in the world. He now controls a dozen casinos on or near the Strip and heads a $9-billion empire.

    Wynn, for his part, revolutionized the casino industry in 1989, when, financed by Michael Milken’s junk bonds, he opened the spectacular Mirage and proved that gambling resorts could make as much money, or more, from the shows, shops, restaurants and meeting rooms as from the slots and the card tables. Five years ago, Wynn suffered a humiliating blow when he was forced to sell his Strip holdings to Kerkorian. Now he’s back, with the Wynn Las Vegas. Only in the corporate-bloated America of 2005 could his $2.7-billion property be seen as David to Kerkorian’s Goliath.

    Smith clearly delineates the supine posture assumed by Nevada authorities and regulators, who tolerated not only the unsavory casino operators of the Siegel-Dalitz era but also some of the slippery corporate shenanigans of the present. It’s no accident that Vegas today enjoys what the pols like to call “broad bipartisan support”: Local county commissioners and city council members accept paid consultancies from the casinos, while in Washington the industry is aggressively represented by Nevada Sen. Harry Reid, the Democratic minority leader. The head of the casino trade association, meanwhile, is Frank Fahrenkopf Jr., an influential former chairman of the Republican National Committee.

    THERE are two key contextual issues that Smith’s book overlooks: Just what were the powerful economic currents that made the corporate transformation of Las Vegas inevitable? And what is the magic mass intoxicant that has made this city the nexus of so many superlatives: the fastest-growing, the hottest, the biggest, the best?

    William L. Fox takes on the second question in his delightfully written “In the Desert of Desire: Las Vegas and the Culture of Spectacle.” Fox is described on his book jacket as an “independent scholar, cultural geographer, essayist, poet and travel writer,” so you know right away that this narrative will not exactly be linear. And it isn’t. How could it be, when it concerns “the presentation of art, animals, and sex in American society as seen through that very peculiar filter, the Las Vegas Strip”?

    As I tagged along on his zigzagging explorations of Steve Wynn’s $300-million art collection, the local public art museum, the Guggenheim-Hermitage gallery inside Adelson’s Venetian, through the Mirage’s “dolphin habitat,” out to the bare-bones Vegas public zoo and then into Cirque du Soleil’s steamy stage production of “Zumanity,” I felt the exhilarated giddiness of one of those long, winding nocturnal rambles through the Strip itself.

    What Fox discovers is hardly earthshaking: The awesome, glaring, for-profit entertainments overpower the city’s more sedate educational and public institutions. In other words, people come to Las Vegas not to stroll through its art museum or feed the furry critters at the zoo but to gawk at and mix it up with the city’s real wildlife: the world-weary dealers, the strung-out losers, the slot addicts, the bosomy waitresses, the undulating lap dancers.

    “What’s being sold?” Fox asks in his preface. He provides several answers, foremost among them “spectacle” on a scale never before seen in history. “You can order up whatever spectacle you can afford, a pay-as-you-play paradise,” he writes. “Las Vegas enables you not only to gaze upon spectacle but also to sleep in its bed and have sex with it.”

    Part of Las Vegas’ heady allure is the promise of intimate association with the greatest of all aphrodisiacs — power. With grudging admiration for Wynn’s chutzpah, Fox points to the casino mogul as one of its master practitioners, noting that Wynn got the Nevada Legislature to underwrite his vast private art collection, which he exhibited in one of his hotels: “So Wynn buys the art and is exempt from the tax for owning it. He leases it to the hotel, which earns more than enough in admissions to pay for the operating costs of the gallery. When he sells the art, he’s exempt from most of the sales tax….” Of the Mirage’s dolphin habitat, he remarks: “The unexpected juxtaposition of desert and dolphins implies the wealth and power necessary to produce such a sight, which creates the spectacle that Wynn wanted: a display of how he [had] the resources to overcome the conventions of geography, just as he [did] with tax laws.”

    Fox is no simple scold. Aware that the line between public and private cultural spaces is erased faster in Las Vegas than anywhere else, he argues that this city is precisely where some sort of positive synergy between the two exists. The Shark Reef at the Mandalay Bay hotel is up to or even beyond the standard of any public aquarium. And although the exhibits at the Venetian’s Guggenheim-Hermitage gallery help attract new players to the casino, tens of thousands of casino patrons are also exposed to art they presumably would otherwise never seek out. Many visitors, Fox says, are apt to ask whether all those paintings are “authentic.”

    Authentic or not, it hardly matters in Vegas. Things move too fast for anyone to figure such things out. The 100-year-old city is sprouting a bumper crop of high-rise luxury condos. A few blocks off the old Strip, a second one is emerging, on which actor George Clooney and his partners aim to build a $3-billion resort with an upscale dress code, no less. And Kerkorian’s MGM Mirage has announced the ultimate breakdown of the public-private barrier: a “Project CityCenter” that will construct a private metropolis inside the existing urban core. To be built on 66 acres, the CityCenter will offer half a million square feet of shops, an entrance on the scale of Fifth Avenue, a 4,000-room resort casino and 1,500 luxury residences for those who can afford to live in the city within the city, and who will probably never once ask themselves which one is authentic.

    Marc Cooper is a contributing editor to the Nation and a columnist for L.A. Weekly. His latest book is “The Last Honest Place in America: Paradise and Perdition in the New Las Vegas






  • Billy Joel




    Billy Joel
    Oh, the squandered genius!
    By Jody Rosen
    Posted Tuesday, Nov. 29, 2005, at 1:21 PM ET




    There was a time in my demented youth when I believed that Billy Joel was the greatest musician in the world. I spent seventh-grade classes scrawling the lyrics to “Play MediaScenes From an Italian Restaurant on the back of a three-ring binder. I shelled out $30 for a bootleg copy of Joel’s debut LP Cold Spring Harbor at a used record store. I recall an argument with a junior-high classmate in which I maintained that Joel was a better songwriter than Bob Dylan. In a moment of acute identity crisis, I attempted to fuse my newfound love of hip-hop culture with Joel fandom by adopting the graffiti tag “Stiletto 121.” The “121″ was for the Upper West Side street where I spent my early childhood, “Stiletto,” of course, was for Joel’s Play Mediaboogie-woogieing 1978 song about a femme fatale.



    All this came to a head in my freshman year of high school when I discovered Elvis Costello, who, a friend informed me, “writes songs about why people like Billy Joel are just so bad.” I didn’t want to believe it; surely, I told myself, it was possible to be a fan of Costello and Joel, both of whom, after all, had a way with a tune. Later that year, I went to my first Costello concert. Midway through the show, Costello sat down at an electric piano and began playing a series of cheesy cocktail-jazz chords. “I’d like to sing a Billy Joel song for you now,” he said dryly, as laughter rippled through the audience. “It’s called ‘Just the Way You Are.’ “ When I returned home that night, all the Joel albums got stuck away in the back of a closet.


    It’s now more than 20 years later and the new Billy Joel box set, My Lives, sits on my desk—a four-CD-plus-bonus-DVD behemoth whose 80 tracks offer ample reminders of why I loved Joel in the first place, and why, indeed, he’s just so bad. Give Joel credit for quirkiness. Rather than release a greatest-hits rehash, he’s put out a collection packed with B-sides, oddball cover songs, obscure album tracks, and rarities from his pre-solo-career bands, including the preposterous Attila, a “heavy metal power-duo” that the Piano Man led briefly in the late ’60s. Some of the alternative takes of familiar songs are even weirder. There may never be a more spectacularly wrongheaded genre experiment than the Play Mediareggae version of “Only the Good Die Young,” Joel’s 1977 anthem about deflowering a Catholic schoolgirl—perhaps the whitest reggae track ever recorded.


    Joel is one of pop’s special cases: The essence of his badness lies in his squandered excellence. He is a fluent pianist, a singer of deceptive versatility and range (listen to his vocal overdubs on the doo-wop homage “Play MediaThe Longest Time“), and one of the more gifted tunesmiths of his generation, right up there with Costello. The least of his album tracks are catchy little melody bombs; his big singles—”Movin’ Out (Anthony’s Song),” “My Life,” “Uptown Girl”—have the same savant’s knack for hooks and harmonies that you hear in Paul McCartney’s best.


    For some musicians, virtuosity—and upward of 78 million albums sold—might be accomplishment enough. But Joel’s tragic flaw is a classic one: hubris. The guy desperately wants to be an artiste. Listening to My Lives, it’s clear that these ambitions began early, back in the Attila days, when he was given to creating minisuites with titles like “Amplifier Fire (I. Godzilla; II. March of the Huns).” As a lyricist, Joel has never stopped straining for significance. He’s tried to be a Dylan-style poet-troubadour (“Piano Man”), a jaundiced social satirist a la Randy Newman (“Los Angelenos”), and a Springsteenesque working-class bard (“Allentown”). Lately, he’s reinvented himself as Claude Debussy: My Lives features several forays into classical composition, including a tremulous piece of glop called “Elegy: The Great Peconic,” performed by members of the London Symphony Orchestra.


    The truth is that Joel was born at the wrong time. Were he a decade older, he might have wound up in the Brill Building crafting perfect little pop songs and gone down in history with Burt Bacharach, Carole King, and company. But Joel came of age in the post-Beatles era, when songwriters grew self-conscious about rock’s aesthetic and social significance, and felt compelled to make statements. Alas, Joel is a leaden lyricist with nothing to say; the result is songs like the 1989 hit “We Didn’t Start the Fire,” a laundry list of historical events—”Sputnik, Chou En-Lai, Bridge on the River Kwai“—that Joel tried to pass off as a panorama of postwar American life, or a portrait of baby boomer ennui, or something. Joel’s self-seriousness has been painfully evident on his recent co-headlining tours with Elton John, who never lets artistic pretension stop him from donning a feather boa and throwing a party. Which Lite FM legend would you rather have over to dinner?


    Elton John, in addition to being infinitely gayer and more fabulous than Joel, seems at peace with his status as a god of the adult contemporary charts, which Joel decidedly is not. Forget punk rockers and gangsta rappers: Billy Joel is pop music’s angriest man. He was a welterweight boxer in his early 20s and that pugnaciousness has never left him—for two decades he has ended his concerts by telling audiences “Don’t take any shit from anybody.” His songs have poured wrath on women (“Big Shot”), mom and dad (“My Life”), and virtually everyone else, including, curiously, angry young men (“Prelude/Angry Young Man”). Even his gentlest songs leak bile. “Honesty” seems tender enough until you listen closely and realize it’s about how everyone in the world is a liar and a hypocrite.


    Joel, of course, is Long Island’s favorite musical son, and it’s tempting to write off his fuck-everyone attitude as a regional tic: The Song of the Bridge-and-Tunnel Tough Guy. But the chief source of Joel’s resentment is his place in the musical pantheon. He’s never stopped moaning about rock critics dismissing him as a lightweight. In the late ’70s he famously ripped up Village Voice critic Robert Christgau’s reviews on stage. He recorded Glass Houses (1980) in a fruitless attempt to answer his detractors and prove that he was a real rocker, undeserving of relegation to soft-rock radio, a format he’s referred to as “soft-cock.” The irony is that Joel was running away from his strength: He makes good cheese. A comparison with McCartney is revealing. Sir Paul is at his finest when he gets arty and ambitious. The Beatles’ songwriting experiments and sonic questing brought out the best in him; when he writes sweet and sentimental, the results can be gruesome. (All together now: We’re simp-ly hav-ing a won-der-ful Christmas time!) But Joel is actually quite good at writing saccharine love songs, big lush ballads, and lounge music.


    The ur-Joel ballad, of course, is “Just the Way You Are,” which is an expertly constructed song, the kind of thing that urbane Tin Pan Alley types were writing back in the 1950s. Joel has said that when he wrote the song, he envisioned Ray Charles singing it in Yankee Stadium, and, sure enough, “Just the Way You Are” has become a standard, recorded by everyone from Wayne Newton to Isaac Hayes to opera diva Jessye Norman. Play MediaBarry White gave it the disco boudoir treatment; Play MediaSinatra swung it. Even Mrs. Elvis Costello herself, Play MediaDiana Krall, gave a tender reading on her 2002 Live in Paris album, proof positive that art—even schmaltz-drenched art—is longer than snark. And the song really is artful: If you can get past the production dreck of Play MediaJoel’s original, you just might find yourself surrendering to its dreamy tiptoeing between minor sixth and seventh chords and to the spare elegance of its lyric. Joel croons those words—a plea not to put on airs—to a lover. But the old-fashioned balladeer who fancied himself a poet-genius-rebel-rocker would have done well to heed them himself: “Don’t go trying some new fashion/ Don’t change the color of your hair.”


    Jody Rosen is The Nation‘s music critic and the author of White Christmas: The Story of an American Song.

  • Las Vegas Style Capital




    Mark Thomas, wine director of the Mix restaurant in the Mandalay Bay Resort and Casino, holds his restaurant’s 38-page wine list. The wine case behind him is 45 feet wide.
    (Lawrence K. Ho / LAT)



    Strong demand for palms by Vegas hotels and housing developments has meant fewer of the trees for Los Angeles. Nearly all of the date palms sent to Vegas are grown in Indio.
    (Lawrence K. Ho / LAT)



    The Oscar de la Renta store in the Wynn Las Vegas resort is one of the city’s new boutiques.
    (Lawrence K. Ho / LAT)



    Inside the Oscar de la Renta store at the Wynn. Many wealthy visitors from Seoul, Hong Kong and Tokyo, so cherished by L.A.-area tourism officials, are skipping Rodeo Drive altogether.
    (Lawrence K. Ho / LAT)



    Newly planted palm trees line Las Vegas Boulevard in front of the Fashion Show, a high-end retail shopping area.
    (Lawrence K. Ho / LAT)



    The lush gardens of the Mirage Hotel and Casino are full of palm trees.
    (Lawrence K. Ho / LAT)

    STYLE & CULTURE
    Vegas Stripping L.A. of Its Luxury Luster

    For boutiques, dining, stage shows and even palm trees, the desert city has become a rival.
    By Gina Piccalo
    Times Staff Writer

    November 24, 2005

    Piero Selvaggio calls it his “Las Vegas experience.” It was opening night at Valentino, the Venetian hotel version of his successful Santa Monica restaurant, when a high roller sent his butler to buy some wine to go with dinner. Twenty minutes later, Selvaggio had sold the man more than $4,000 worth of rare Burgundy and vintage Bordeaux.

    “In less than half an hour,” said Selvaggio, one of the Los Angeles area’s leading restaurateurs, “I was able to see things I would never have imagined possible.”

    And that was just the beginning. Las Vegas’ appetite for the luxe life has grown so ravenous in the last few years that it is stunning veterans of the hospitality industry — and nibbling away at the good life all over the country, nowhere more than in Los Angeles.

    Call it the Vegas Effect. The city’s relentless demand for luxury has contributed to a rise in prices for Kobe beef and palm trees, wiped out exclusive wine stock, lured wealthy Asian tourists away from Rodeo Drive with more exclusive boutiques and kept touring Broadway shows such as “Avenue Q” and “Spamalot” out of Los Angeles.

    It is siphoning top talent and thousands of workers from throughout Southern California. And everything — from specialty produce from the Santa Monica Farmers Market to ordinary items such as toilet paper and lumber — has to be imported from somewhere, usually Southern California.

    “When you go to Las Vegas, you have a sense that spending — it’s almost easier, looser — and you feel that it’s part of the pleasure,” Selvaggio said. “The opulence and the variety and quality at the high end in Las Vegas is much, much bigger than Los Angeles. Los Angeles cannot even vaguely compete with this.”

    Of course, Las Vegas has long been a city of superlatives. It has for years been the nation’s fastest-growing city. It has the largest job growth rate: 7.4% in 2005 with more than 62,000 jobs created this year. More hotel rooms than any city in the world: 133,000. More conventions and trade shows than any in the United States. Fashion designers, restaurateurs, hoteliers, superstar chefs and Broadway producers all want a presence in Las Vegas, because as L.A. nightlife impresario Amanda Demme said, “If you’re known in Vegas, you’re known everywhere.”

    Lee Maen, a partner in Innovative Dining Group, which owns trendy restaurants in L.A. and Las Vegas including Boa and Sushi Roku, agreed: “As much as L.A. influences the Vegas market, the Vegas market influences other restaurants across the country.”

    Las Vegas’ glittering shopping concourses now house so many exclusive boutiques that the L.A. luxury market looks almost second tier by comparison. When Oscar de la Renta looked west, he opened his third store in the world in Las Vegas, not L.A. The Manolo Blahnik and Dior Homme boutiques in Las Vegas are the second locations outside New York. Overall, Las Vegas experienced four times the retail and trade growth that L.A. did in the last year, according to Ross DeVol, director of regional economics at the Milken Institute in Santa Monica.

    More wealthy visitors from Seoul, Hong Kong and Tokyo, who are so cherished by L.A.-area tourism officials, are skipping Rodeo Drive altogether. “Over the past two years, Asian visitations have grown more to Las Vegas than to Los Angeles,” DeVol said. “These are high rollers, who stay multiple nights at high-end hotels.”

    “This would be a direct challenge to Beverly Hills and South Coast Plaza,” said Jack Kyser, the Los Angeles County Economic Development Corp.’s senior vice president and chief economist. “And now there’s direct airline service from Asia. The high-rolling Asian tourists might just choose to overfly L.A.”

    Los Angeles also lost out on at least two popular Broadway shows. This year, billionaire hotel mogul Steve Wynn is leading the city’s efforts to bring first-run Broadway productions to Vegas permanently.

    Thanks to his exorbitant offers — $5 million for “Avenue Q” and $10 million for “Spamalot” — the shows won’t tour the region, blacking out theaters in the L.A. area. In addition to Cirque du Soleil’s wild success in Las Vegas, “Mamma Mia!” and “We Will Rock You” have become Vegas hits.

    “We’re selling so many tickets to so many shows that there’s room for a lot of diversity [in productions],” said Alan Feldman, MGM Mirage’s senior vice president of public affairs. “That in turn has prompted some producers to look at their economic model and say, ‘What happens if I don’t tour?’ “

    Settling down in Las Vegas means getting the benefits of touring without the expense, Feldman said: a fresh audience that comes through every three days, no enormous expenses of a traveling cast or setting up and tearing down the sets, and being able to say to employees, “You can have a family. You can get a house, an animal, live your life.”

    While the restaurant scene is going through a cool period in L.A., where more than a dozen trendy spots closed this fall, just about 250 miles to the east, Vegas is sizzling. The list of celebrity chefs with Vegas outposts reads like a Who’s Who of the culinary world: Alain Ducasse, Daniel Boulud, Jean-Georges Vongerichten, Julian Serrano, Thomas Keller, Michael Mina, Tom Colicchio, Charlie Palmer. Just this fall, French three-star chef Joel Robuchon joined the lineup at the MGM Grand. Another French three-star chef, Guy Savoy, is on the way to Caesars Palace.

    This year, more restaurants opened in Nevada than any other state in the nation, according to the National Restaurant Assn., thanks in large part to the competition among Las Vegas’ luxury hotels. Once there, restaurateurs often find the city provides a near nonstop supply of big spenders.

    “Obviously there’s an advantage when you have 15,000 people every night going to a show, a 400-room hotel that’s booked all year round at 100% occupancy,” said celebrity chef Bradley Ogden, who moved to Las Vegas from the Bay Area to open his namesake restaurant in Caesars Palace in 2003.

    Even home cooks are competing with Vegas hotels, whose chefs shop for the region’s best produce at the Santa Monica Farmers Market. L.A. Specialty Produce, a buyer and distributor, takes orders from nearly every hotel and restaurant along the Strip, then ships them locally grown fruits and vegetables, said Greg Bird, the director of business development.

    “We usually have two to three people at the Santa Monica Farmers Market every Wednesday,” Bird said. “We’re in communications with them throughout the course of the week. Some of that stuff never hits the display because we automatically take it.”

    Although the company also sells to chefs in Southern California, Arizona and Hawaii, Las Vegas represents 15% to 20% of its total business.

    Likewise, Kobe beef — the rich, Japanese-style delicacy — is in short supply all over the United States, thanks in part to demand in Las Vegas, where tourists consume tons of the luxury meat each week. Snake River Farms in Idaho, the largest American Kobe producer, has watched its Vegas business explode in the last five years, said Shane Lindsay, the general manager of sales. “It’s grown from a minor player to perhaps our most significant market,” he said.

    “Every casino down the Strip has Kobe on its menu,” said Mark Hoegh, marketing specialist for Kobe Beef America of Redmond, Ore. “Vegas has become quite a Kobe town. Even New York — per capita — does not buy as much as Vegas.”

    There are 14 master sommeliers in Las Vegas; Los Angeles has none, according to the Court of Master Sommeliers. And the casinos, with their 50,000-bottle cellars and deep pockets, said Selvaggio, “have literally wiped out the finest Burgundy and Bordeaux, the finest of California, the finest of Italy, the finest of Australia and Spain.”

    Las Vegas casinos can buy rare wines in such large quantities, said sommelier Mark Mendoza of Sona restaurant in L.A., that Los Angeles restaurants often miss out. “One hotel might get four or five cases of the rare white Burgundy Domaine Ramonet Batard-Montrachet where I might get three bottles when I ask for a case,” he said. “There’s only a certain amount earmarked for the Southern California market when those really hard-to-get wines come out.”

    “In terms of niche wines,” said Jack Robertiello, editor of Cheers, a restaurant trade magazine, “a lot of it ends up in Las Vegas because of the buying power of the casinos and places like Aureole or other destination restaurants.”

    Something similar has been happening with palm trees, specifically the date palm, one of the signatures of Southern California. Vegas hotels and housing developments require so many of the lush species — nearly all are grown in Indio — to create a pseudo-oasis, that they have helped drive up the price 50% in the last two years, from $1,800 to $2,700 per tree.

    “Demand has been steadily rising since 2003, particularly in Vegas, by double digits every year,” said Jack McClary, secretary treasurer of the Southern Nevada Landscape Assn.

    For L.A., that has meant living with fewer date palms — disease has killed off hundreds of the trees, and cities can no longer afford to replace them.

    “In those communities where the trees are predominant, such as Hancock Park, San Pedro and Van Nuys, we have not been able to replace those trees; we’ve had to replace the species,” said George Gonzalez, chief forester for the city of Los Angeles.

    About the only thing that’s not booming in Las Vegas is manufacturing: The city still imports nearly all its resources from California.

    Ogden and many other chefs said most of their fresh produce and fish comes from the Santa Monica Farmers Market and the Santa Monica Seafood Co. The seafood company’s Las Vegas business has grown so rapidly in the last five years, said its director of sales, Tim Metro, that the company now trucks fresh food from L.A. six nights a week to 75 chefs along the Strip.

    “Clearly, there’s a symbiotic relationship between Los Angeles and Las Vegas,” said the Milken Institute’s DeVol. “Las Vegas is going to do better if L.A. does better simply from a travel and tourism perspective.”

    But does L.A. do better if Vegas does better?

    “It’s not clear.”




     











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  • Blogging and Commercial Potential






    Can Bloggers Strike It Rich? 

    By Adam L. Penenberg

    Story location: http://www.wired.com/news/culture/0,1284,68934,00.html



    02:00 AM Sep. 22, 2005 PT


    When it comes to the profit potential of blogs, Nick Denton, founder of Gawker Media, calls himself a skeptic.


    It’s a surprisingly pessimistic perspective coming from the Brit who has launched a network of 13 theme blogs — including Fleshbot (porn), Gawker and Defamer (gossip), Gizmodo (gadgets) and Wonkette (politics). His most popular properties (Defamer, Gizmodo and Gawker) report between 4 million and 6 million visits per month and millions more pageviews, he and his top talent have been featured in articles in the ink-and-pulp press (Wired, The New York Times Magazine) and Denton rarely misses an opportunity to trumpet ads on his sites for blue-chip companies like Absolut, Audi, Sony, Nike, Viacom, Disney and Condé Nast.




    Media Hack columnist Adam Penenberg
    Media Hack

    So you can forgive his competitors for not buying into his deflationary spin: As David Hauslaib, founder of Jossip and the newly launched Queerty, put it: “Nick infamously downplays the profit potential of blogging the same way Tom Cruise’s sister-slash-publicist Lee Ann DeVette pretends his relationship with Katie Holmes is authentic. Even people outside the industry know it’s a sham.”


    Hauslaib credits part of Denton’s success to his ability to keep mainstream publishers away from his medium, guaranteeing he’ll be the biggest player when media buyers come knocking. But Hauslaib believes there are plenty of seats left in the arena. There could an additional handful of gossip sites to compete with Gawker (and Jossip, for that matter), and ad dollars would continue to flow in.


    “I’d love to see another half-dozen professional gay blogs surface that, in theory, would compete with Queerty,” Hauslaib said, “but more importantly, they’d be validating the space and attracting even more ad dollars for everyone.”


    This is a theory that Jason Calacanis — the founder of Weblogs, who Denton refers to as his “endlessly entertaining rival” — subscribes to. Calacanis is perhaps the blogosphere’s biggest booster. I half expect him to claim that blogs will one day provide the cure for world hunger, cancer and bad hair. But he deserves credit for spotting a business opportunity at a time when many people viewed blogs as a digital wasteland (complete with typos, bad grammar and lowercase letters running amok).


    Calacanis employs 120 bloggers and publishes 90 blogs — including Engadget (which covers consumer electronics) and Blog Maverick, typed by billionaire entrepreneur and Dallas Mavericks’ owner Mark Cuban — with his writers making anywhere from $200 to $3,000 a month. (One presumes Cuban doesn’t do it for the money.) On average, Weblog salaries are about a quarter to half what a mid-level editorial job would pay, without the daily office commute.


    “Not to mention (bloggers) get to write about the topic they are most passionate about,” said Calacanis, who claims to be on track to collect more than $1 million in Google AdSense payments over the next year. “So, for our folks, it is like they are making money off their hobby. Think a scuba diver or video-game player making $500 to $1,500 a month writing about scuba diving or video games.”


    What do you have to do to earn $500? Publish 125 entries a month, monitor comments, respond to readers and delete offensive comments — all for about $4 a post. At least, according to a contract leaked to the internet last month.


    Naturally, Denton, for one, isn’t impressed with Calacanis’ wage scale (“We pay rather more than that”) or his business model (“It’s easy to launch hundreds of websites, but much harder to establish brands, online as much as off”).


    Whether you are Calacanis, Denton or Hauslaib, to create a profitable blog requires much more than a keyboard, an internet connection and too much caffeine. You need a talented writer entertaining enough to hold an audience, a consistent publishing schedule, content worth linking to by other bloggers and worthy of press coverage, marketing savvy to sell advertising or enlist third-party networks and, as a culmination of all of this, plenty of traffic.


    Says Hauslaib: “If a blog debuted with virtually zero startup costs, then it takes little to earn a profit. One ad will do it. But at the bare minimum, a lone blogger will likely need to attract high four- to five-figure daily visitor figures to even attempt a blog-based livable wage.”


    Which led me to ask Nick Denton how much he earns from his blogs.


    “We’ve never gotten into the numbers,” he said. “We’re a private company, and we prefer the focus to be on the stories (rather) than on the business model.”


    Well, how much does he pay his bloggers? The amount floating around the internet is $2,500 a month per blogger plus traffic bonuses, courtesy of a talk Lockhart Steele, Gawker Media managing editor, gave at New York University last spring.


    Denton claims that was supposed to be off the record, “which is why we haven’t done any more events at NYU since. But whatever.” Patrick Phillips, the adjunct instructor who organized the event, supplied me with two e-mails he had sent Gawker that stipulated the talk would be tape-recorded and used as a basis for an interview to be posted on his website, I Want Media.


    “The most common number quoted has indeed been $2,500 per month,” Denton continues, adding that it’s wrong because some writers produce more than others and get paid accordingly — “but it’s not embarrassingly wrong.”


    I run some numbers by him that I picked up about his pay structure.


    I say the two bloggers at Gawker earn about $5,000 a month.


    Defamer: Between $7,000 and $10,000 a month.


    Gizmodo: $7,000 to $8,000.


    And Fleshbot: $7,000 to $8,000 a month.


    “Your numbers for the individual writers are particularly wild guesses,” Denton replied. “And they are embarrassingly wrong. If you’re making them up — nice try! If not, you’ve been misled. Badly.”


    Or there’s a third possibility. Perhaps I’ve just experienced the Denton deflationary spin machine.


    - – -


    Adam L. Penenberg is an assistant professor at New York University and assistant director of the business and economic reporting program in the school’s department of journalism.


    End of story














  • Steven Spielberg




    November 28, 2005


    So, What’s the Spielberg Magic Worth?




    LOS ANGELES, Nov. 27 – As NBC Universal closes in on a likely deal to acquire the live-action film business of its longtime partner DreamWorks SKG, one of the transaction’s more intriguing questions remains: What will the media conglomerate really get if it picks up one of DreamWorks’s most significant assets, the services of the co-founder Steven Spielberg?


    Executives with both companies are reluctant to describe the precise extent of Mr. Spielberg’s role in a NBC Universal-owned DreamWorks, though insiders for months have privately called the filmmaker’s involvement an essential reason for any buyer’s interest in the 11-year-old studio.


    That is especially true for NBC Universal, where the presence of the director-mogul, who has been making movies there since 1974, has become something of a signature – and where he owns an unusual stake in revenue from the company’s theme park operation.


    “He is, in himself, a brand name,” Ron Meyer, president of Universal Studios, said recently of Mr. Spielberg’s reach in the movie, television and, now, video game businesses.


    While avoiding public comment, Mr. Spielberg, for his part, has signaled a certain comfort with the notion of sticking close to the studio that has become his home base, if not quite an exclusive one. Even as DreamWorks flirted with other potential buyers in an effort to get a better price, the three-time Oscar winner was quietly renegotiating the lease on his famous, Santa Fe-style offices on the Universal lot, according to a Hollywood executive who has talked to him. (The executive and others spoke on condition of anonymity to minimize disruption of the talks. Mr. Spielberg declined to be interviewed for this article.)


    Kathleen Kennedy, a longtime friend and producer at Universal Pictures who helped start Amblin Entertainment (a company Mr. Spielberg has used to continue to produce movies throughout the DreamWorks era), said she was working closely again with him. And the two are looking to a future that assumes continuing ties with the ministudio, which Mr. Spielberg founded with David Geffen and Jeffrey Katzenberg in 1994.


    “Steven is extremely committed to DreamWorks,” Ms. Kennedy said. “He doesn’t want it to go away.”


    Ms. Kennedy suggested that a revised DreamWorks, even if owned by NBC Universal (which currently handles some movie and home-video distribution functions for the much smaller company), might reflect Mr. Spielberg’s personal taste. “I’m a big believer that the creative process should be in service to a point of view,” she said. “He knows my opinion on this because I have told him. But until the structure is defined, we don’t know.”


    In any deal, NBC Universal and one of its corporate parents, the General Electric Company, will almost certainly have to grant Mr. Spielberg wide latitude. Never professionally monogamous, he will most likely remain free to play the field – something he’s done for decades, and sometimes at much greater profit to himself than to the company he was working for.


    Of the 23 films Mr. Spielberg has directed in his career, 9 of them were for Universal Pictures, according to the studio. Only two, “The Lost World: Jurassic Park” and the coming “Munich,” were directed since DreamWorks was founded. By contrast, as a producer or executive producer, he has been involved with 39 films, 20 of those for Universal.


    This year, Mr. Spielberg had a hand in four theatrical releases, which involved a tangle of Hollywood companies. He directed “War of the Worlds” for Paramount Pictures and DreamWorks; produced “Memoirs of a Geisha” for Columbia Pictures with some DreamWorks involvement; and produced and directed “Munich” for Universal Pictures with DreamWorks. Meanwhile, he was also executive producer of “The Legend of Zorro” for Columbia, but this time through Amblin without DreamWorks.


    In television, Mr. Spielberg was an executive producer (uncredited) for NBC’s hit series “E.R.,” again without DreamWorks, and for the television mini-series “Into the West,” one of three mini-series with him as executive producer since 2001, this time with DreamWorks. In addition, Mr. Spielberg was hired last month by Electronic Arts to help develop three video games, working now apart from DreamWorks.


    If NBC Universal indeed buys DreamWorks, it will clearly have to accommodate Mr. Spielberg’s prior commitments and his tendency to roam. And when he does work for the home team, the filmmaker won’t come cheap, if he insists on pricing levels he has established in recent years.


    Consider the case with “Minority Report,” the science-fiction movie directed by Mr. Spielberg that starred Tom Cruise as a futuristic cop. In the mid-1990′s, 20th Century Fox owned the rights to the movie, having bought them from Carolco Pictures, which was in bankruptcy proceedings at the time. Mr. Cruise was to star in the film and he approached Fox with the idea that Mr. Spielberg should direct, according to two executives involved in the movie.


    Released in 2002, “Minority Report” was a hit, bringing in $358 million at the worldwide box office and selling 6.3 million copies on home video. But the biggest winners were Mr. Spielberg and Mr. Cruise, who, as participants in the picture’s income, earned at least $70 million combined, the two executives said. By contrast DreamWorks and Fox, a division of the News Corporation, earned less than $20 million each. Both Fox and Mr. Spielberg declined to comment on the terms of the deal.


    One reason Mr. Spielberg is paid so well is because his involvement brings creative input and marquee value that is perceived as enhancing prospects. In the early 1990′s, for instance, Walter F. Parkes and Laurie MacDonald developed “Men in Black” while they were producers at Sony Pictures Entertainment. After they joined DreamWorks in 1994, Mr. Spielberg was asked to be executive producer, and joined the pair in reaping a small fortune when the picture went on to make $587 million in 1997 at the worldwide box office.


    That gave Mr. Spielberg rights to participate in the sequel, and yielded the participants (the director, actors and producers) an even greater share of its income, according to Mr. Parkes. The deal helped compound the trend of Mr. Spielberg’s being tied to companies all over Hollywood, with a finger in dozens of prospective films.


    “Once he’s involved with a project, he doesn’t like to get rid of it,” said Sidney J. Sheinberg, a producer and former president of MCA Inc., which owned Universal Pictures when it first established ties with Mr. Spielberg.


    Such stickiness can pull the filmmaker deeply into projects that do not ultimately yield a full-blown Steven Spielberg movie. That happened recently with “Geisha.” In that case, Mr. Spielberg was first scheduled to direct the movie in 1997, but complications ensued. At one point, the author Arthur Golden was sued over rights to material in the underlying book.


    Then, other projects consumed Mr. Spielberg’s attention. And at one point, said an executive involved in the film’s early development who insisted on anonymity fearing retribution from DreamWorks, Mr. Geffen warned that “Geisha” was too costly for DreamWorks to make. Mr. Geffen did not return two calls seeking comment.


    Instead Rob Marshall, the director of “Chicago,” was hired and Mr. Spielberg remained a producer. “I know he’s the 100-pound gorilla, or, what do you say? The million-pound gorilla,” Mr. Marshall said. “But here is where Steven is helpful. A lot of producers I work with work from fear. Steven is an artist as well as producer, and he thinks about whether you’ve served the story.”


    In one area, at least, NBC Universal has a clear call on Mr. Spielberg’s services – as a consultant to Universal’s theme parks. In 1995, Mr. Spielberg struck a rich deal with MCA, which then owned Universal Studios, to help create theme park rides based on his movies. In Orlando, Fla., there are several, including rides based on “E.T. the Extra-Terrestrial,” “Men in Black,” and “Jaws.”


    The terms were generous even by Hollywood standards. MCA agreed to give Mr. Spielberg 2 percent of the revenue earned on ticket sales at the theme parks in Orlando and Japan, said two people apprised of the terms. (The deal is tied to licensing agreements.)


    Neither Mr. Meyer nor Mr. Spielberg would comment on how much the director makes from the arrangement, though the amount is clearly sizable: according to a theme park spokeswoman, revenue from the Orlando resort (which includes food, merchandise, parking and other items excluded from Mr. Spielberg’s take) totaled $865 million in fiscal 2004.


    Last year, Universal and its venture partner in Orlando, the Blackstone Group, unsuccessfully sought to sell the theme parks. But they hit a snag when, among other things, they could not come up with an amount large enough to buy Mr. Spielberg out of his contract, according to two people who were told of those talks. (Mr. Meyer declined to comment; executives for the Blackstone Group did not return a call seeking comment.)


    Whether or not NBC Universal ultimately buys the DreamWorks movie unit, it seems likely to have Mr. Spielberg around, not only as tenant, but as a business partner in the theme parks.


    “My advice to him is never sell it at any price,” Mr. Sheinberg, who made the parks deal with Mr. Spielberg in 1995, said of the arrangement. “It’s a steady stream of income for him.”







     


    Monday, November 28, 2005









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    Basic Facts About Conflict


    How to live together in a world of differences is one of the most critical challenges facing us today. So much depends on our ability to handle our conflicts peacefully – our happiness at home, our performance at work, the livability of our communities, even our very survival. How we deal with conflict affects every other major issue we’re dealing with, either directly with specific consequences, or indirectly, through our inability to reach consensus and work together productively.


    • With regard to hunger and poverty, 16 out of 20 of the most destitute countries in the world have recently suffered civil wars.


    • With regard to education and literacy – not only are they the lowest in conflict zones, but global military spending is 170 times greater than what we spend on basic education.


    • With regard to the environment, some of our worst disasters are the result of violent conflict:



      • 17 million gallons of Agent Orange was used in Vietnam


      • 40 tons of depleted uranium were left behind in Kuwait and Iraq after the Gulf War


      • 90 countries are still heavily affected by landmines that endanger human lives and render large areas of land unusable



    In our increasingly high-tech, globalized world the nature of violent conflict has changed drastically. In today’s armed conflicts, less than 10% of the casualties are soldiers – more than 90% are civilians and half of those are children. This ratio is virtually the opposite of 100 years ago. In absolute terms, the 20th century was the most violent century in history, with more casualties than all the preceding centuries combined.

    When you look out at the current strife-ridden state of the world, an understandable response is to feel frustrated, if not hopeless. Although violent behaviour much too prevalent, our fundamental view is that the world is evolving in positive directions. One hopeful sign is that the whole field of conflict resolution has grown rapidly over the past 20 to 30 years. We’ve made tremendous progress in our understanding of how to deal with conflict constructively, and that momentum is growing.


    • There are over 100 degree programs in conflict resolution at universities and colleges across the U.S.


    • It is increasingly common for peer mediation courses to be taught in elementary and high schools in America.


    • Mediation is becoming more and more an accepted option to litigation.


    • There is a greater awareness of the cost of conflict in the workplace, and many trainings and programs are now being offered to businesses that weren’t available very long ago.


    • Awareness of domestic violence has increased, as well as the creation of programs to support those at risk.



    More and more people are becoming determined to be part of the solution. Just as it seems that our world is becoming increasingly polarized, there is a groundswell of enthusiasm and commitment for working toward peace around the world. Many signs are pointing to a major shift in consciousness with regard to dealing with conflict more constructively and learning to live with one another more harmoniously.


    Sources of Statistics


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    DHL 800-225-5345 press 1, press 5, press 0, enter your phone number.
    FedEx 888-GO-FEDEX “At message say “”Representative”"”
    UPS 800-pick-ups 0,0
    USPS 800-275-8777 7-3-2-0-0 or send them some junk mail
    technology phone steps to find a human
    AOL 800-827-6364 0
    Apple 800-275-2273 “000; if virtual rep answers, say “”operator”"”
    Compaq 800-652-6672 No easy escape
    Dell 888-560-8324 2 order; 3 support; 4 purchase help; or 00 to human
    Dell Service 800-624-9897 option 1, xt 7266966, option 1, option 4, option 4
    Earthlink 888-earthlink 1 find a dialin number; 2 billing; 3 sales; 4 support
    Epson 800-922-8911 yes
    Gateway 800-846-2301 00#
    HP 800-474-6836 “Say “”agent”".”
    HP 888-560-8324 00
    IBM 800-IBM-4YOU You go into a hold queue immediately
    Microsoft 800-936-5700 Always 0. This is true for just about any MS number.
    QuickBooks 888-729-1996 1 purchase; 2 billing; 3 registration; 4 tech support or 0 to human
    Symantec 800-441-7234 00
    telco phone steps to find a human
    AT&T 800-222-0300 #### then 1 if for current phone, else 2 to enter other, else 3
    AT&T Wireless 800-888-7600 No easy escape
    BellSouth 877-678-2355 *0
    Cellular One 888-910-9191 “4, say “”agent”", then #”
    Cingular 800-331-0500 For faster service, the option that you are looking to close your account, You get the same ppl but an immediate answer
    Nextel 800-639-6111 0 five times
    SBC 800-585-7928 Again, an (intelligent, this time) IVR wants YOUR phone number first.
    Sprint PCS 888-788-5001 “If live person does not answer, 00, then say “”agent”"”
    T-Mobile 800-TMOBILE “Say “”representative”" at any time.”
    Verizon DSL 800 567 6789 “Say “”I don’t know it”" then “”technician”"”
    Verizon Wireless 800-922-0204 #00 or enter phone # then 0 then 4
    travel phone steps to find a human
    American Airlines 800-433-7300 “00, then say “”agent”"”
    Amtrak 800-872-7245 “0 or say “”agent”"”
    Delta 800-221-1212 “say “”agent”" four times – every time it asks for a response from you”
    jetBlue 800 JET-BLUE 1 flight status; 2 reservations; 3 vacation packages
    Kayak.com 203 899-3120 0
    Northwest 800-225-2525 Star, 0,0 after initial greeting
    Southwest 800-435-9792 Calls answered by operator; during busy times you might have to hold
    United 800-864-8331 Do nothing, wait for human.
    US Airways 800-428-4322 4, wait, 1
    Walt Disney World 407-824-4521 Direct line to Magic Kingdom Guest Relations
    tv/satellite phone steps to find a human
    Comcast 800-266-2278 Customer service, but an IVR wants your number first.
    Direct TV 800-347-3288 0 repeatedly
    Dish Network 800-333-3474 0 during menu
    Sirius 888 539-7474 0
    TiVo 877-367-8486 “Say “”Live Agent”"”
    Xm Radio 800-998-7900 Direct to human!

    108 companies as of Sat 26-Nov-2005 11:58 AM. Copyright 2005 by Paul English of Kayak.com.

    See more information. Know a new cheat? Tell me.



     



     







    Blogging In Contretemps



    November 15, 2005


    Can Bad Blogs Be Good?


    Not to long ago now we saw a giant melee erupt in the blogosphere over a Forbes piece (I won’t link to the piece and give it any more juice), which suggested in one sidebar that when a company deems it has been treated unfairly by a blog(s), they simply go on the attack against the blogger(s).


    So what actually makes a blogger post negative commentary about a company? Let’s take a look at a recent experience I had and see if it is justified.


    ——-


    This past Sunday I was catching a flight on an airline that will remain nameless. Always the good traveler, I arrived plenty early to check my bags and catch my flight. When I got into the airport I found a line that would put amusement parks to shame. At the end of the line was one surly customer service agent, and at the beginning, another.


    Due to the way they managed the line, (people further down the line actually had to inform others at the beginning when a machine opened), it not only moved very slow, but it caused several travelers to miss the 45 minuted bag checking cutoff…including myself. I was told that I would have to miss my flight. And after I suggested they simply check my luggage on a later flight and allow me to catch my current flight, I was told this was not possible due to security regulations.


    So I was put on standby at 7:45am.


    I was then bumped from two more flights and I spent 8 hours hoping to catch anything going west. All this time I found the customer service reps to be curt and impolite and were always willing to point out I could simply secure my seat with a payment of $100. I was determined not to reward the airline for their own bad service. When I asked about the standby list and how that was compiled, I learned it was by order of importance…are you a member of our miles program? Is your ticket full fare? Although I was put on the list near the top, I had dropped to #6.


    What really put me over the edge was arriving in San Francisco, waiting 25 minutes for my luggage, which never showed, and finding it already waiting. Yes, it arrived hours before me on another flight.


    Wait a minute…you told me I couldn’t check my baggage without actually being on the same flight…so you let me sit for an additional 8 hours when I actually could have flown on my original flight?


    ———


    And there you have it corporate America…all of this adds up to a bad blog post about a company. And one bad post gets linked to by another…and on and on it goes.


    A simple Feedster index search shows me that I’m not the only person to complain about the service at this airline. Now if I were the airline and I was reading the Forbes piece, I might consider going on the attack against the blogs that had bad things to say about my service. Maybe I should dig some dirt up on them…or even sue them?


    And that would be a HUGE mistake.


    We are entering a new realm of corporate transparency. You can no longer keep your customers and their complaints private. And why should you? Instead of fearing what bloggers can do to your company, you should embrace the medium and join the discussion. I’ve read tens of thousands of blog entries, by thousands of different bloggers. There is a lot of commonality you can learn from.


    Here’s what the Forbes piece should have said:


    1. Bloggers do not suffer fools lightly. If you say or do something stupid, expect to be called on it. Instead of going on the defensive or on the attack…take your lumps, start a dialogue, and engage people. Your critics in the blogosphere aren’t a focus group from the local mall. They aren’t a consumer poll you take over the phone. You are dealing with pure, naked, unedited commentary which usually stems from a person or group of people who feel wronged. And odds are…you wronged them. Make it right.


    2. While bloggers can potentially break a company, they can also make a company. I can’t tell you how many things I’ve seen on Boing Boing or Engadget that have ended up in my house. I’m sure many small and large companies out there can tell you that a positive blog post directly translates into a spike in sales. This does not translate into paying bloggers for positive postings. A shill is a shill…it does you more damage in the long run.


    3. People respect feedback. Complaints within a blog entry are usually borne from frustration. Instead of silencing it, research it. Address the issue instead of getting defensive. Get out there in the comments sections and start learning from your mistakes, and more importantly, talk to people.


    4. Attacking bloggers only makes you look like a bully and it does nothing for your image. It doesn’t silence your critics and instead creates more bad juju in the blogosphere. Instead of bloggers talking about your service, you now have hundreds or thousands of bloggers talking about your tactics.


    5. Time is not your friend. You can’t just wait and hope it will all go away. Address a concern early on. Sunday night, at about 12am (PST) Google launched Google Analytics. Within 2 hours there were over 8,000 feeds on our index about it.


    Wow!


    So imagine if you had a bad PR incident happen in regards to your company and you give it time to fester. Bloggers start building links and those bloggers are people…and people have real issues and concerns. You do not have time to do a focus group. You need to be out there in the sphere and you need to start talking.



    Okay…slight plug:
    BTW…this is where our own index becomes a very valuable tool. Creating a search and then subscribing to it as a feed with Feedster can help you stay on top of what people are saying about you or your company.


    ——


    Negative blog posts are a legitimate way for people to comment on things that are distressing and an opportunity for you or your company to right those wrongs. You can no longer keep the bad at arms length. In the past, you were insulated from the world around you. This has changed.


    It is time to change with it.




    Alan Graham
    Email: agraham AT feedster.com
    .. agrahamfeedster
    Phone: coming soon




    Posted by bparenti at November 15, 2005 09:22 AM